Error Code 5e Samsung Washing Machine Download

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34 _ Troubleshooting
4. TROUBLESHOOTING
4-1. ERROR MODES
► This is a washer integrated error mode. For detailed information, refer to the general repair scripts.
Error Type
Drum
Fully
automatic Causes RemarksError
mode
Old
error
mode
For USA
Water Level
Sensor 1E
1E
E7
LE 1E
- The part of the hose where the water level sensor
is located is damaged (punctured).
- The hose is clogged with foreign material.
- The hose is folded.
- Too much lubricant has been applied to the
insertion part of the air hose.
- Hose engagement error (disengaged)
- Part fault (Faulty internal soldering)
- The water level sensor terminal is disengaged.
- Main PBA fault.
Motor Driving
Error and Hall
Sensor Error
3E
3E
EA
EB
8E
3E
3E
- The PBA connector terminal is not connected.
- The motor spin net is not engaged.
- The motor’s internal coil is damaged (shortcircuited or cut)
- The hall sensor terminal is not connected.
- Foreign material (a screw) has entered the motor.
For USA
products, this
error occurs
because of
restrained
revolutions
3E1 3E1
E3
- Motor overloaded due to too much laundry (Nonsensing)
- The motor hall sensor terminal is not connected.
- PBA fault
For USA
products, this
error occurs
when an
interference is
generated due
to too much
laundry, etc.
3E2 3E2
- The motor driving error from the PBA is weak.
: Unstable relay operation, etc.
3E3 3E3
bE - This occurs due to erroneous operating signals
for the motor hall sensor.
- The IPM terminal of the main PBA is not
connected.
- The DD motor cover is out of place.
3E4 3E4
- The PCB housing terminal is not connected.
- PBA fault
- DD motor fault
Water Supply
Error
4E
4E
E1
nF 4E
- Foreign material is entering the water supply
valve.
- The water supply valve terminal is not connected.
(Wire disconnected)
- The warm water and rinse connectors are wrongly
connected to each other.
- This occurs if the PCB terminal from the drain
hose to the detergent drawer is not connected.
Check whether the transparent hose is folded or
torn.
If this error
occurs in the
Wool course
4E1 4Ed - The cold and warm water supply hoses are
wrongly engaged into each other.
- The temperature of the water supplied through
the dry valve during a dry cycle is sensed as
higher than 70 ˚C.
The water
supplied for 1
minute drying
the drying cycle
is 0.3 ~ 0.4 L.
4E2 E8 - - The water temperature is sensed as higher than 50 ˚C in the Wool or Lingerie courses.
Troubleshooting _ 35
Error Type
Drum
Fully
automatic Causes RemarksError
mode
Old
error
mode
For USA
Drain Error 5E 5E
E5
nd 5E
- The pump motor impeller is damaged internally.
- The wrong voltage (220 V → 110 V) is supplied to
the parts.
- Part fault
- This occurs due to freezing in the winter season
- The drain hose is clogged. (Injection error, foreign
material)
- Clogged with foreign material
- The water pump terminal is not connected: rubber
band, bills, cotton, hair pins, coins
Motor Error 8E - 3E
- This occurs when motor driving is unstable
because the motor hall sensor does not work.
- This occurs when the PBA IPM operation is
unstable or the control circuit has an error.
- Check whether the wire connector is connected
correctly or whether there is a contact error.
Power Error
9E1 PH1
2E
-
- Check the consumer’s power conditions.
: Make sure to check the operating voltage.
Connect a tester to the internal power
terminals during the Boil or Dry operations
and observe the washing machine’s operation
carefully.
: Check the voltages. (An error occurs when
under or over voltage is supplied.)
: Check whether a plug receptacle is used.
When the connecting wire is 1m, a momentary
low voltage may drop up to 10 V
- Main PBA fault (sometimes)
For Full
Automated
products, no
error code is
displayed for a
power error.
9E2 Plo
PF
- This error is not a fault but occurs during a
momentary power failure
: If started again when this error code is
displayed, the operation restarts from the cycle
that was stopped due to the power failure.
: If the washing machine is not operating and
this error code is displayed, it is displayed to
notify that a power failure has occurred.
Uc - - - If the voltage of the supplied power is equal to or
less than 176V, or it is equal to or greater than
287V, the washing machine will be paused to
protect its electric devices.
- If the correct voltage (187V ~ 276V) is supplied,
the cycle will resume automatically.
Communication
Error AE 13E - - The signals between the sub and main PBAs are
not sensed because of a communications error.
- Check the connector connections between
the sub and main PBAs carefully. → Check for
incorrect or loose connections, etc.
- Remove the sub PBA C/Panel and check for any
faulty soldering.
36 _ Troubleshooting
Error Type
Drum
Fully
automatic Causes RemarksError
mode
Old
error
mode
For USA
Switch Error
(Main Relay
Error)
bE1 12E
E2 -
- The Power button is pressed continually (for more
than 12 seconds).
- The switch is pressed unevenly because of a
deformation of the control panel.
- This error may occur when the screws that hold
the sub PBA in place are tightened too much.
bE2 14E
- A button other than the Power button is
continually pressed (for more than 30 seconds).
- Deformation of an internal plastic injection part
- A screw for assembling the sub PBA is tightened
too much.
bE3 18E Sr - The main relay of the PBA is short-circuited.
- The main relay terminal is connected incorrectly.
(The terminal is bent and contact cannot be
made.)
When the
PBA motor
relay does not
operate
Cooling Error CE CE
cE - -
- This occurs when the temperature of the washing
machine is more than 55 ˚C and no draining is
performed.
(Reason: If hot water comes into contact with skin, it
may cause burns.)
- This occurs when the water temperature, for a
specifi c course, exceeds 55 ˚C. In that case, the
water will be drained to the Reset level.
- This represents a thermal sensor error or any
misuse of the unit.
If this error
occurs for
another
reason, it
is due to a
washing heater
sensor fault.
Replace it.
Door Error
dE door
dE Ed door
dS (Before
operation)
dE - A switch contact error because of a deformation
of the door hook
- When the door is pulled by force
When the door
is not opened
after the door
open operation
dL (During
operation)
- This occurs in the Boil wash because the door is
pushed due to a pressure difference from internal
temperature changes
When the door
is not locked
after the door
close operation
dE1 dE1
LO
(Unlock
Fail)
-
- The door lock switch terminal is connected
incorrectly.
- The door lock switch terminal is broken.
- This occurs intermittently because of an electric
wire leakage
- Main PCB fault
FL
(Lock Fail)
dE2 dE2 - - This occurs if the Power switch is turned on/off
continually and too much heat is generated (This
error is diffi cult to be reproduced.)
Fan Error FE F
FE
- -
- The start condenser terminal comes out of place
when inserting the top cover.
- The fan motor has a wire disconnected or the belt
is out of place. Therefore, the fan does not start.
- The cooling wings are restrained or stains have
developed on the bearings. Therefore, the fan
does not start.
- Start condenser fault
→ In this case, you cannot detect it with a tester.
Always replace the start condenser
Troubleshooting _ 37
Error Type
Drum
Fully
automatic Causes RemarksError
mode
Old
error
mode
For USA
Heater Error
HE
HE
E5
Hr (Heater
Relay)
-
- The washing heater is short-circuited or has a
wire disconnected.
- The washing heater in the tub has an error.
(Contact error, temperature sensor fault)
- If the water level sensor operates without water
because water is frozen or for any other reason
and the temperature sensor engaged at the
bottom to prevent overheating for the washing
heater detects a temperature of 100 to 150 ˚C,
the washing machine turns the input power off.
For USA
products, if
the heater
has no error,
this occurs
because of
a PBA relay
malfunction.
HE1
HE1
E1
Ec HE2 HE2
- This error occurs when the red temperature
sensor at the center of the dry heater operates (at
a temperature higher than 145 ˚C)
: Corrective action – Press the button at the
center lightly. The washing machine will
operate normally.
Alternatively, replace the temperature sensor if
the temperature sensing is unstable because of
functional degradation.
HE3 -
- This occurs when the steam function does not
operate normally.
- This error does not occur in existing drum
products. Check whether the product is a steam
model
Water Leakage
Error
LE
LE1
11E
E9
LE LE
- Heater engagement fault (out of place)
- The air hose is out of place and water leakage
occurs during the spin cycle.
- The tub back at the safety bolts fi xing part is
broken.
- Water leakage occurs at the front with foaming
because of too much detergent
- Water leakage occurs because the connecting
hose to the detergent drawer is connected
incorrectly.
- The drain pump fi lter cover is engaged incorrectly.
- Water leakage occurs at the drain hose.
- The duct condensing holding screws are worn.
- The nozzle-diaphragm is engaged in the opposite
direction or the rubber packaging is omitted.
- Water leakage occurs because the screws that
hold the tub back and front in place are fastened
incorrectly.
- The leakage sensor is faulty.
Overfl ow Error OE
OF
OE
OF
E3
OE -
- Water is supplied continually because the water
level detection does not work.
- Because the drain hose is clogged and there
is an injection error (at a narrow section), the
water level detection does not work and water is
supplied continually.
- Water is supplied continually because of freezing
or because there is foreign material in the water
supply valve.
- This error may occur when the water level sensor
is degraded.
For USA
products, this
error occurs
because the
water level
sensor terminal
is out of place.
38 _ Troubleshooting
Error Type
Drum
Fully
automatic Causes RemarksError
mode
Old
error
mode
For USA
Temperature
Sensor Error
tE1
tE1
6E
tE - The washing heater in the tub has an error.
(Contact error, temperature sensor fault)
- The connector is connected incorrectly or is
disconnected.
- If the water level sensor operates without water
because the water is frozen or for any other
reason and the temperature sensor engaged at
the bottom to prevent overheating for the washing
heater detects a temperature of 100 to 150 ˚C,
the washing machine turns the input power off.
Heater sensor
fault
: When the
connector is
connected
incorrectly or
has a wire
disconnected
or contact error
tE2 tE2 - - The temperature sensor for the duct assy fan
housing is faulty.
(A sensor fault such as an internal short-circuit or
wire disconnection)
- The connector is out of place or has a contact
error.
Duct
condensing
temperature
sensor fault (for
models before
the silver nano
function was
applied)
tE3 tE3 - - This occurs when the duct condensing
temperature sensor is open.
- This occurs when the duct condensing
temperature sensor has a wire disconnected or is
short-circuited.
- The connector is out of place or has a contact
error.
Dry heater
temperature
sensor fault (for
models before
the silver nano
function was
applied)
Unbalance
Error UE
UE
E4
dc UE
- As laundry causes this error, check the laundry.
- Find the reason for the unbalance and solve it as
directed in the user manual.
Foaming
Detected Sud - SUdS - This occurs when too much foaming is detected.
It is also displayed while foaming is removed.
When the removal is fi nished, the normal cycle
proceeds. “Sud” or “SUdS” is displayed when too
much foaming is detected and “End” is displayed
when the removal of the foaming is fi nished.
(This is one of the normal operations. It is an error
for preventing non-sensing faults.)
Mems PBA
Error Detected - - E8 - Error detected in the Mems PBA or data error
detected. Check the wire connections.
Replace if necessary.
1. Check the wire connections.
2. Replace the Mems PBA.
3. Main PBA wire connection error or PBA’s silver
nano part malfunction. Replace if necessary.
Troubleshooting _ 39
4-2. CORRECTIVE ACTIONS FOR EACH ERROR CODE

T
he se a re c om m on tr ou bl es ho ot in g pr oc ed ur es fo r e
ac h dr um -ty
pe w as he r e
rr or m od e. F
or d et ai le d in fo rm at io n, re fe r t
o th e ge ne ra l r
ep ai r s
cr ip ts .
Er ro r T
yp e Er ro r M
od e C
au se s C
or re ct iv e A
ct io ns D
es cr ip tio
n of P
ho to W
at er L
ev el S
en so r 1E

W
at er le ve l s
en so r f
au lt
In co rr ec t c
on ne ct io ns o f t
he w at er le ve l s
en so r t
er m in al
Th e ho se p ar t f
or th e w at er le ve l se ns or is fo ld ed .

M
ai n P
C
B
fa ul t
C
he ck th e w at er le ve l s
en so r t
er m in al co nn ec tio
ns a nd c on ta ct s.
A
n er ro r o
cc ur s if an in co rr ec t w
at er le ve l se ns or is u se d. M
ak e su re to c he ck th e m at er ia l c
od e. (A
bn or m al o pe ra tio
n)
If th e w at er le ve l s
en so r i
s fa ul ty , r
ep la ce it .

If th e er ro r p
er si st s de sp ite
ta ki ng th e ac tio
n ab ov e, re pl ac e th e P
B
A
.
C
he ck th e w at er le ve l s
en so r fre
qu en cy .
-
C
he ck it a fte
r t
he w at er le ve l se ns or a nd th e co nn ec to r ar e co nn ec te d. -
Fr eq ue nc y: A
pp ro x. 2
6.
4
K
H
z w ith
n o lo ad W
as hi ng M
ot or E
rr or a nd H
al l S
en so r E
rr or 3E 3E
1
3E
2
3E
3
3E
4

W
as hi ng m ot or fa ul t
W
as hi ng m ot or h al l s
en so r f
au lt
In co rr ec t c
on ne ct io ns o f t
he w as hi ng m ot or /h al l s
en so r co nn ec to r
W
as hi ng m ot or ro to r a
nd s ta to r fa ul t
M
ai n P
C
B
fa ul t
C
he ck th e m ot or c on ne ct or te rm in al co nn ec tio
ns a nd c on ta ct s.
3E
1
is d is pl ay ed b ec au se o ve rlo
ad in g oc cu rs du e to to o m uc h la un dr y.
If th e ha ll se ns or te rm in al is fa ul ty , r
ep la ce th e ha ll se ns or .

C
he ck w he th er th e st at or o f t
he m ot or c ov er is da m ag ed .

C
he ck fo r c
oi l d
is co nn ec tio
ns d ue to fo re ig n m at er ia l.
If th e P
B
A
co nt ro l c
irc
ui t i
s fa ul ty , r
ep la ce th e P
B
A
.

D
D
M
O
TO
R
C
he ck th e re si st an ce o n th e m ai n P
C
B
m ot or . (
B
et w ee n pi ns 1
an d 3,
a nd 1
a nd 4
o f t
he fo ur (4
) p
in s) -
R
es is ta nc e: A
pp ro x. 2
to 4
M
Ω
-
C
he ck th e vo lta
ge w he n th e po w er is o n.
U
N
IV
E
R
S
A
L
M
O
TO
R
C
he ck th e R
es is ta nc e of N
os .1
an d 4
of th e w ire
p in o n th e si de of th e TA
C
H
O
S
E
N
S
O
R
.
-
R
es is ta nc e: A
pp ro xi m at el y 40
to 4
5
Ω
(N
or m al )

T
H
R
E
E
P
H
A
S
E
M
O
TO
R
M
ea su re th e R
es is ta nc e of N
os .
2
an d 3
of th e w ire
p in o n th e si de o f t
he H
A
LL
S
E
N
S
O
R
.
-
Th e re vo lu tio
n of th e dr um ne ed s to b e re pr od uc ed .
(T
ur n th e dr um b y ha nd .)
-
R
es is ta nc e: A
pp ro xi m at el y 3
to 1
2V
(V
ol ta ge s m ay d iff
er de pe nd in g on th e sp ee d of th e re vo lu tio
ns .)
40 _ Troubleshooting
Er ro r T
yp e Er ro r M
od e C
au se s C
or re ct iv e A
ct io ns D
es cr ip tio
n of P
ho to W
at er S
up pl y E
rr or 4E 4E
1
4E
2

W
at er s up pl y va lu e fa ul t
M
ai n P
C
B
fa ul t
Fr ee zi ng in th e w in te r s
ea so n
If th e w at er s up pl y va lv e ha s a w ire
di sc on ne ct ed , r
ep la ce it .

C
he ck w he th er th e w at er s up pl y va lv e is cl og ge d w ith
fo re ig n m at er ia l a
nd w he th er w at er is s up pl ie d co nt in ua lly
.

C
he ck w he th er n o w at er is s up pl ie d be ca us e of fr ee zi ng in th e w in te r s
ea so n.
If th e P
B
A
re la y op er at es a bn or m al ly,
re pl ac e th e P
B
A
.
1.
C
he ck th e re si st an ce fo r t
he w at er s up pl y va lv e. -
R
es is ta nc e: 4
.0
to 5
.0
Ω
be tw ee n th e te rm in al s of th e w at er s up pl y va lv e. 2.
C
he ck w he th er th er e is fo re ig n m at er ia l i
n th e w at er su pp ly v al ve d ia ph ra gm .
D
ra in E
rr or 5E

D
ra in p um p fa ul t
Fr ee zi ng in th e w in te r s
ea so n
Fo re ig n m at er ia ls in th e dr ai n pu m p
M
ai n P
C
B
fa ul t
C
he ck w he th er th e re vo lu tio
ns o f t
he d ra in pu m p m ot or a re re st ra in ed b y fo re ig n m at er ia l.
C
he ck th e sa m e th in g fo r t
he n at ur al d ra in pr oc es s.
C
he ck w he th er th e co nn ec tio
ns a re c or re ct an d if th er e is a ny w ire
s di sc on ne ct ed .

If th e dr ai n pu m p op er at es a bn or m al ly in te rm itt
en tly
w he n th e te m pe ra tu re o f t
he w at er in th e tu b is h ig h.
If th e m ot or re vo lu tio
ns a re re st ra in ed d ue to fr ee zi ng in th e w in te r s
ea so n, c he ck th e m et ho d to re m ov e th e fre
ez in g an d re m ov e as di re ct ed .

D
R
A
IN
M
O
TO
R
R
es is ta nc e: A
pp ro xi m at el y 6.
3
Ω
b et w ee n th e Te rm in al s fo r t
he W
at er S
up pl y Va lv e
D
R
A
IN
P
U
M
P
R
es is ta nc e: A
pp ro xi m at el y 17
4
Ω
b et w ee n th e Te rm in al s fo r t
he W
at er S
up pl y Va lv e C
om m un ic at io n E
rr or A
E

Th e si gn al s be tw ee n th e su b an d m ai n P
B
A
s ar e no t s
en se d.
In co rr ec t w
ire
c on ne ct io ns be tw ee n th e su b an d m ai n P
B
A
s.
C
he ck th e w ire
c on ne ct io ns a nd te rm in al co nt ac ts b et w ee n th e su b an d m ai n P
B
A
s.
C
he ck fo r d
is co nn ec te d w ire
s.
C
he ck w he th er th e su b P
B
A
is s ho rtci rc ui te d be ca us e of m oi st ur e.
If th e m ai n P
B
A’
s co m m un ic at io n ci rc ui t i
s fa ul ty , r
ep la ce it .
-
Troubleshooting _ 41
Er ro r T
yp e Er ro r M
od e C
au se s C
or re ct iv e A
ct io ns D
es cr ip tio
n of P
ho to S
w itc
h E
rr or (M
ai n R
el ay E
rr or )
bE 1
bE 2
bE 3

Th e P
ow er b ut to n is c on tin
ua lly
pr es se d.
A
bu tto
n ot he r t
ha n th e P
ow er bu tto
n is c on tin
ua lly
p re ss ed .

M
ai n P
C
B
re la y fa ul t
C
he ck w he th er e ith
er th e P
ow er s w itc
h or a ta ct s w itc
h is c on tin
ua lly
p re ss ed .

C
he ck w he th er th e se rv ic e P
B
A
ho ld in g sc re w s ar e fa st en ed to o m uc h. If th ey a re fa st en ed to o m uc h, lo os en th em a li ttl
e.
If th e m ai n P
B
A
sw itc
hi ng IC
o n/ of f e
rr or h as oc cu rr ed , r
ep la ce th e m ai n P
B
A
.

Th e “b
E
3”
e rr or o cc ur s if th e m ai n re la y co nn ec tio
ns a re in co rr ec t. C
he ck th e co nn ec tio
ns . I
f t
he re is n o er ro r i
n th e co nn ec tio
ns , r
ep la ce th e m ai n P
B
A
.
G
A
P
G
A
P
C
he ck th e co nt ac t b
et w ee n th e co nt ro l p
an el b ut to ns a nd th ei r co rr es po nd in g ta ct s w itc
h. -
Th er e m us t b
e a ga p be tw ee n a co nt ro l p
an el bu tto
n an d its
c or re sp on di ng m ic ro s w itc
h. O
th er w is e, a n er ro r oc cu rs a fte
r a
pp ro x. 3
0
se co nd s ha s pa ss ed .
C
oo lin
g E
rr or C
E

W
as hi ng te m pe ra tu re s en so r f
au lt
D
es cr ip tio
n of P
L
ha za rd pr ev en tio
n
Th is e rr or o cc ur s if th e w at er te m pe ra tu re is m or e th an 5
0
˚C
in d ra in in g. C
he ck th e te m pe ra tu re .

If th e w at er te m pe ra tu re is n or m al , t
hi s er ro r is d ue to a te m pe ra tu re s en so r f
au lt.
R
ep la ce th e w as hi ng h ea te r. W
he n re pl ac in g th e w as hi ng h ea te r, ta ke c ar e to p re ve nt w at er le ak ag e. C
he ck th e re si st an ce o n th e H
ea te r. (F
or fa ul ty fe at ur es )
C
he ck th e vo lta
ge s on th e re d / b
lu e te rm in al s of th e H
ea te r w hi le w as hi ng .
C
he ck 2

10
%
o n bo th te rm in al s an d th e vo lta
ge of th e H
ea te r. 42 _ Troubleshooting
Er ro r T
yp e Er ro r M
od e C
au se s C
or re ct iv e A
ct io ns D
es cr ip tio
n of P
ho to D
oo r E
rr or dE dE
1
dE 2

D
oo r s
w itc
h fa ul t
D
ra in p um p fa ul t
D
ry d uc t f
an m ot or fa ul t.
M
ai n P
C
B
fa ul t
If a dE e rr or o cc ur s, c he ck w he th er it o cc ur s du rin
g th e B
oi l c
yc le .
-
If it is d et ec te d th at th e do or is o pe n, c lo se th e do or .

Th e 22
0V
is d ire
ct ly c on ne ct ed to th e do or .
C
he ck a nd re pa ir th e po w er w ire
c on ne ct io ns an d in su la tio
n st at e.
C
he ck th e do or s w itc
h. R
ep la ce if fa ul ty .

C
he ck th e m ai n P
B
A
do or s en si ng c irc
ui t. R
ep la ce if fa ul ty .

T
Y
P
E
1
C
he ck th e do or s w itc
h vo lta
ge .
C
he ck th e vo lta
ge a fte
r t
he po w er is o n. (T
ha t i
s, c he ck th e do or s w itc
h w he n th e po w er bu tto
n is tu rn ed o n an d no op er at in g ke y is p re ss ed .)

T
Y
P
E
2
Th e re si st an ce o f N
os . 3
a nd 5
of th e D
O
O
R
L
O
C
K
S
W
IT
C
H
m us t b
e ap pr ox im at el y 94
9
Ω
.
D
ry D
uc t F
an E
rr or FE

D
ry d uc t f
an m ot or fa ul t
M
ai n P
C
B
fa ul t
C
he ck fo r d
is co nn ec te d w ire
s an d in su la tio
n de fe ct s fo r t
he d ry m ot or .

C
he ck c on ne ct or c on ne ct io ns a nd c on ta ct fa ul ts .

If th e st ar t c
on de ns er h as a fu nc tio
na l e
rr or ,
th e m ot or ro ta te s no rm al ly.
H
ow ev er , b
ec au se th e st ar t c
on de ns er o pe ra te s un st ab ly,
re pl ac e it.

T
Y
P
E
1
C
he ck th e dr y fa n m ot or op er at io n. C
he ck th e m ot or v ol ta ge d ur in g th e dr y cy cl e.
T
Y
P
E
2
Th e re si st an ce o f b
ot h te rm in al s of th e A
IR
W
A
S
H
M
O
TO
R
m us t be a pp ro xi m at el y 29
8
Ω
.
Troubleshooting _ 43
Er ro r T
yp e Er ro r M
od e C
au se s C
or re ct iv e A
ct io ns D
es cr ip tio
n of P
ho to H
ea te r E
rr or H
E
H
E
1
H
E
2
H
E
3

H
ea te r f
au lt
A
fa ul t o
f t
he re d te m pe ra tu re se ns or a t t
he c en te r o
f t
he d ry he at er
S
te am fu nc tio
n fa ul t
Fr ee zi ng in th e w in te r s
ea so n
C
he ck fo r d
is co nn ec te d w ire
s fo r t
he w as hi ng he at er . R
ep la ce if fa ul ty .
-
A
n H
E
o r H
E
1
er ro r o
cc ur s.
B
ec au se th e dr y he at er o r a
ir re fre
sh h ea te r ov er he at in g se ns or is fa ul ty , r
ep la ce it .
-
A
n H
E
2
er ro r o
cc ur s.
C
he ck th e st ea m h ea te r. R
ep la ce if fa ul ty .
-
A
n H
E
3
er ro r o
cc ur s. -
W
at er L
ea ka ge E
rr or LE LE
1

C
he ck fo r a
ny le ak ag e.
Fo re ig n m at er ia l i
n th e D
V
c as e
Fa ul t o
f a
h os e or in co rr ec t p
ar t en ga ge m en t i
n th e pr od uc t
C
he ck fo r a
ny le ak ag e on th e ba se , H
os e, Va lv e an d Tu b co nn ec tio
ns a nd ta ke a ny re qu ire
d ac tio
n.
Fo r n
at ur al d ra in in g, th is e rr or o cc ur s be ca us e th e dr ai n be llo
w s ar e cl og ge d w ith
fo re ig n m at er ia l. R
em ov e th e fo re ig n m at er ia l.
C
he ck th e dr ai n m ot or o pe ra tio
n. R
ep la ce if it do es n ot o pe ra te n or m al ly.

D
R
A
IN
P
U
M
P
TY
P
E
(A
ut om at ic D
ra in ag e) C
he ck w he th er th er e is a ny fo re ig n m at er ia l i
n th e be llo
w s. C
he ck fo r a
ny fo re ig n m at er ia l, su ch a s un de rw ea r w
ire
s or c oi ns .

P
U
M
P
TY
P
E
C
he ck fo r a
ny le ak ag e on th e ba se , H
os e, V
al ve a nd T
ub co nn ec tio
ns .
O
ve rfl
ow E
rr or O
E
O
F

W
at er le ve l s
en so r f
au lt
Fr ee zi ng in th e w in te r s
ea so n
If th e w at er le ve l s
en so r h
as a fu nc tio
na l e
rr or ,
re pl ac e it.

C
he ck th e ho se . T
hi s er ro r o
cc ur s if it is to rn or h as a h ol e.
Th is e rr or o cc ur s if w at er is fr oz en in th e w in te r s
ea so n. C
he ck th e m et ho d to re m ov e fre
ez in g an d fo llo
w a s di re ct ed .
C
he ck th e ho se c on ne ct ed to th e w at er le ve l s
en so r. C
he ck w he th er th e ho se is fo ld ed , c
ut , o
r da m ag ed .
44 _ Troubleshooting
Er ro r T
yp e Er ro r M
od e C
au se s C
or re ct iv e A
ct io ns D
es cr ip tio
n of P
ho to Te m pe ra tu re S
en so r E
rr or tE 1
tE 2
tE 3

W
as hi ng te m pe ra tu re s en so r f
au lt
D
ry te m pe ra tu re s en so r f
au lt
Fa ul ty a nd in co rr ec t c
on ne ct io ns of th e dr y co nd en si ng s en so r
M
ai n P
C
B
fa ul t
Fr ee zi ng in th e w in te r s
ea so n
C
he ck th e co nn ec tio
ns fo r t
he w as hi ng h ea te r te m pe ra tu re s en so r c
on ne ct or .

If th e w as hi ng h ea te r t
em pe ra tu re s en so r h
as a fu nc tio
na l e
rr or , r
ep la ce it .
-
A
tE 1
er ro r o
cc ur s.
C
he ck th e co nn ec tio
ns fo r t
he d ry h ea te r te m pe ra tu re s en so r c
on ne ct or .

If th e dr y he at er te m pe ra tu re s en so r h
as a fu nc tio
na l e
rr or , r
ep la ce it .
-
A
tE 2
er ro r o
cc ur s.
C
he ck th e co nn ec tio
ns fo r t
he d uc t co nd en si ng te m pe ra tu re s en so r c
on ne ct or .

If th e du ct c on de ns in g te m pe ra tu re s en so r ha s a fu nc tio
na l e
rr or , r
ep la ce it .
-
A
tE 3
er ro r o
cc ur s. -
U
nb al an ce E
rr or U
E

M
ot or h al l s
en so r f
au lt
C
au se d by th e la un dr y
C
he ck th e ty pe o f l
au nd ry . C
he ck w he th er th ey m ay c au se a n un ba la nc ed s itu
at io n. -
If th ey a re s m al l b
ut a bs or b a lo t o
f w
at er ,
m ak e su re to c he ck a nd fo llo
w th e re la te d di re ct io ns in th e us er m an ua l a
nd fo llo
w th e di re ct io ns .
-
Troubleshooting _ 43
Er ro r T
yp e Er ro r M
od e C
au se s C
or re ct iv e A
ct io ns D
es cr ip tio
n of P
ho to H
ea te r E
rr or H
E
H
E
1
H
E
2
H
E
3

H
ea te r f
au lt
A
fa ul t o
f t
he re d te m pe ra tu re se ns or a t t
he c en te r o
f t
he d ry he at er
S
te am fu nc tio
n fa ul t
Fr ee zi ng in th e w in te r s
ea so n
C
he ck fo r d
is co nn ec te d w ire
s fo r t
he w as hi ng he at er . R
ep la ce if fa ul ty .
-
A
n H
E
o r H
E
1
er ro r o
cc ur s.
B
ec au se th e dr y he at er o r a
ir re fre
sh h ea te r ov er he at in g se ns or is fa ul ty , r
ep la ce it .
-
A
n H
E
2
er ro r o
cc ur s.
C
he ck th e st ea m h ea te r. R
ep la ce if fa ul ty .
-
A
n H
E
3
er ro r o
cc ur s. -
W
at er L
ea ka ge E
rr or LE LE
1

C
he ck fo r a
ny le ak ag e.
Fo re ig n m at er ia l i
n th e D
V
c as e
Fa ul t o
f a
h os e or in co rr ec t p
ar t en ga ge m en t i
n th e pr od uc t
C
he ck fo r a
ny le ak ag e on th e ba se , H
os e, Va lv e an d Tu b co nn ec tio
ns a nd ta ke a ny re qu ire
d ac tio
n.
Fo r n
at ur al d ra in in g, th is e rr or o cc ur s be ca us e th e dr ai n be llo
w s ar e cl og ge d w ith
fo re ig n m at er ia l. R
em ov e th e fo re ig n m at er ia l.
C
he ck th e dr ai n m ot or o pe ra tio
n. R
ep la ce if it do es n ot o pe ra te n or m al ly.

D
R
A
IN
P
U
M
P
TY
P
E
(A
ut om at ic D
ra in ag e) C
he ck w he th er th er e is a ny fo re ig n m at er ia l i
n th e be llo
w s. C
he ck fo r a
ny fo re ig n m at er ia l, su ch a s un de rw ea r w
ire
s or c oi ns .

P
U
M
P
TY
P
E
C
he ck fo r a
ny le ak ag e on th e ba se , H
os e, V
al ve a nd T
ub co nn ec tio
ns .
O
ve rfl
ow E
rr or O
E
O
F

W
at er le ve l s
en so r f
au lt
Fr ee zi ng in th e w in te r s
ea so n
If th e w at er le ve l s
en so r h
as a fu nc tio
na l e
rr or ,
re pl ac e it.

C
he ck th e ho se . T
hi s er ro r o
cc ur s if it is to rn or h as a h ol e.
Th is e rr or o cc ur s if w at er is fr oz en in th e w in te r s
ea so n. C
he ck th e m et ho d to re m ov e fre
ez in g an d fo llo
w a s di re ct ed .
C
he ck th e ho se c on ne ct ed to th e w at er le ve l s
en so r. C
he ck w he th er th e ho se is fo ld ed , c
ut , o
r da m ag ed .
44 _ Troubleshooting
Er ro r T
yp e Er ro r M
od e C
au se s C
or re ct iv e A
ct io ns D
es cr ip tio
n of P
ho to Te m pe ra tu re S
en so r E
rr or tE 1
tE 2
tE 3

W
as hi ng te m pe ra tu re s en so r f
au lt
D
ry te m pe ra tu re s en so r f
au lt
Fa ul ty a nd in co rr ec t c
on ne ct io ns of th e dr y co nd en si ng s en so r
M
ai n P
C
B
fa ul t
Fr ee zi ng in th e w in te r s
ea so n
C
he ck th e co nn ec tio
ns fo r t
he w as hi ng h ea te r te m pe ra tu re s en so r c
on ne ct or .

If th e w as hi ng h ea te r t
em pe ra tu re s en so r h
as a fu nc tio
na l e
rr or , r
ep la ce it .
-
A
tE 1
er ro r o
cc ur s.
C
he ck th e co nn ec tio
ns fo r t
he d ry h ea te r te m pe ra tu re s en so r c
on ne ct or .

If th e dr y he at er te m pe ra tu re s en so r h
as a fu nc tio
na l e
rr or , r
ep la ce it .
-
A
tE 2
er ro r o
cc ur s.
C
he ck th e co nn ec tio
ns fo r t
he d uc t co nd en si ng te m pe ra tu re s en so r c
on ne ct or .

If th e du ct c on de ns in g te m pe ra tu re s en so r ha s a fu nc tio
na l e
rr or , r
ep la ce it .
-
A
tE 3
er ro r o
cc ur s. -
U
nb al an ce E
rr or U
E

M
ot or h al l s
en so r f
au lt
C
au se d by th e la un dr y
C
he ck th e ty pe o f l
au nd ry . C
he ck w he th er th ey m ay c au se a n un ba la nc ed s itu
at io n. -
If th ey a re s m al l b
ut a bs or b a lo t o
f w
at er ,
m ak e su re to c he ck a nd fo llo
w th e re la te d di re ct io ns in th e us er m an ua l a
nd fo llo
w th e di re ct io ns .
-

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